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Shipping Policy

A legal disclaimer

The explanations and information provided on this page are for general informational purposes only. This Shipping Policy outlines how Harit Mantra handles the processing, shipping, and delivery of orders. Please note, this document does not constitute legal advice. For legal guidance tailored to your business, we recommend consulting a qualified professional.

Shipping Policy

Harit Mantra is committed to delivering premium vermicompost and organic products with care, efficiency, and transparency. This Shipping Policy establishes the terms and conditions under which we ship products purchased from our website or authorized channels.

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By placing an order with Harit Mantra, you agree to the shipping terms outlined below.

What's Included

Processing & Handling

  • Orders are processed within 1–2 business days after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

  • Customers will receive an order confirmation email/SMS once the order has been successfully placed.

  • By placing an order with Harit Mantra, you agree to the shipping terms outlined below.

Shipping Coverage

  • Currently, we ship across all of India.

  • For delivery outside our coverage area, please contact us directly at care@haritmantra.com or +91-9253158893 before placing an order.

Delivery Timelines

  • Local deliveries (within Chandigarh Tri-city): 1–3 business days.

  • Other regions: 3–7 business days.

  • Delivery times may vary during festivals, public holidays, or due to unforeseen courier delays.

Shipping Charges

  • Free shipping on all orders above ₹299.

  • A flat delivery fee (₹40–₹60 depending on location) may apply to orders below the free-shipping threshold.

  • Any special delivery charges will be clearly displayed at checkout before payment.

Order Tracking

  • Once your order is dispatched, you will receive a tracking link via SMS/Email/WhatsApp (depending on your checkout details).

  • You can track the real-time status of your shipment through this link.

Delayed or Failed Delivery

  • While we strive for timely delivery, Harit Mantra is not responsible for delays caused by courier partners, weather conditions, or incorrect address details provided by the customer.

  • If your package is returned to us due to an incorrect or incomplete address, the customer may need to bear additional re-shipping charges.

Damaged Packages

  • If your package arrives visibly damaged, please refuse delivery and notify us immediately at care@haritmantra.com.

  • For accepted deliveries found to be damaged inside, please share photos/videos within 48 hours for resolution (replacement or refund).

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