Privacy Policy
Learn how Harit Mantra collects, uses and protects your personal information when you use our website or purchase our products.
Harit Mantra (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when you visit our website, place an order, or interact with our services.
Legal Disclaimer: The information provided in this Privacy Policy is for general informational purposes only and does not constitute legal advice. For specific legal or regulatory requirements applicable to your business or location, we recommend consulting a qualified legal professional.
01 Information We Collect
When you visit our website, contact us, or place an order, we may collect the following information:
Personal Information
This may include your full name, email address, phone number, billing address, shipping address and other information you voluntarily provide.
Payment Information
Payments may be processed through trusted third-party payment gateways. Harit Mantra does not directly store complete sensitive payment credentials unless specifically stated.
Website Usage Information
We may automatically collect IP address, browser type, device information, pages visited, website activity and analytics data.
02 How We Use Your Information
We may use the information collected from you to:
- Process, confirm, and fulfill your orders.
- Arrange shipping and delivery of purchased products.
- Communicate with you regarding your orders.
- Respond to customer support requests and enquiries.
- Process refunds, replacements, and returns.
- Improve our products, services, and website experience.
- Monitor website performance and usage.
- Prevent fraudulent, unauthorized, or unlawful activity.
- Send promotional offers, product updates, or newsletters where permitted.
You may opt out of promotional communications at any time.
03 Sharing of Information
We value your privacy and do not sell or rent your personal information to third parties.
However, we may share necessary information with trusted service providers who help us operate our business, including:
- Payment gateway providers.
- Courier and shipping partners.
- Website hosting and technology providers.
- Website analytics and service providers.
- Customer support providers.
These service providers receive only the information reasonably necessary to perform their services.
We may also disclose information when required to do so by applicable law, regulation, court order, government authority, or legal process.
04 Cookies & Tracking Technologies
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies may help us:
- Remember your preferences.
- Keep products and information associated with your shopping session.
- Understand website traffic and usage.
- Improve website functionality and performance.
- Provide a better user experience.
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features or functionality of the website.
05 Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
Payment information is processed through trusted third-party payment providers using their security systems.
However, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information.
06 Data Retention
We retain personal information only for as long as reasonably necessary to:
- Fulfill orders and provide our services.
- Maintain business and transaction records.
- Resolve disputes and customer enquiries.
- Comply with legal, tax, accounting, or regulatory requirements.
- Prevent fraud or misuse of our services.
When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.
07 Your Privacy Rights
Depending on applicable law and your location, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, where legally permitted.
- Opt out of promotional communications.
- Raise concerns regarding the handling of your personal information.
To exercise any applicable rights, please contact us using the contact details provided below.
08 Third-Party Links
Our website may contain links to third-party websites, services, or platforms.
These third-party websites operate under their own privacy policies and terms. Harit Mantra is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policy of any third-party website you visit.
09 Children's Privacy
Our website and services are not specifically directed toward children under the age of 18.
We do not knowingly collect personal information from children without appropriate parental or guardian involvement.
If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.
10 Changes to This Privacy Policy
Harit Mantra may update or modify this Privacy Policy from time to time.
Any changes will be posted on this page along with an updated “Last Updated” date.
We encourage you to review this Privacy Policy periodically to remain informed about how we protect your information.
11 Contact Us
If you have questions about this Privacy Policy or wish to exercise any applicable privacy rights, please contact us:
Harit Mantra
We're here to help with privacy-related questions, requests, and concerns.
